Please check your email settings and put our domain name p-shine.com to your safe sender list. We experience returned or rejected emails. If you do not get confirmation emails or cannot log in, your email settings kick our emails out. If you ask questions by email, please include your phone number. Attention users of: @sbcglobal.net, @pacbell.net, @att.net, @bellsouth.net Your providers do not accept our emails. Please do not use above emails for our orders. You will have problems to receive confirmations.